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Audi executive Scott Keogh
on that automaker's rising star
Keogh was named president of Audi of
America in 2012.
Scott Keogh is the chief marketing officer for Audi of America, which
is becoming increasingly important in the market for
performance-oriented luxury vehicles in this country. Keogh oversees
marketing communications, product planning and product launch efforts
for Audi of America, which is doing well despite a major vehicle
industry sales slide in 2009. He leads the company's marketing effort
to further elevate the positioning of the Audi brand. Before joining
Audi, Keogh worked in key positions at Mercedes-Benz USA. Dan Jedlicka
interviewed him during a media preview in Napa, California,
of 2010 Audi models.
Q. Some prestigious automakers
are
faltering badly. Why is Audi doing better than most?
A. World economic conditions also are adversely affecting Audi, but
we're still more than holding our own. The market will bounce back. The
main thing is that we have desirable products and continue to invest in
new products and technologies -and pay close attention to marketing.
We've introduced 14 new models in the last 24 months.
Q.
Are you profitable?
A. Audi is one of few automakers that has been profitable this year.
We're outselling BMW and Mercedes-Benz in Europe and have increased our
market share in America, although the luxury market has fallen here.
Residual values of our vehicles also have climbed in the United States.
Q. In
Europe, some regard Audi as being as much of a luxury car as BMW or
Mercedes. What about America?
A. Here, some regard Lexus as more of a luxury vehicle. But Americans
are beginning to change their definition of luxury. Some no longer want
to drive through their neighborhood looking like they bought an
ultra-expensive car. Performance must be balanced with efficiency. It's
become a mistake for luxury automakers to only focus on hyper-rich
consumers.
Q.
How would you generally characterize your customers?
A. Many are very technically savvy and use the Internet to help shop
for cars.
Q.
Are there any areas of the country that are particularly strong for
Audi?
A. Our 270 dealers are pretty well spread out across the United States.
We've historically been strong in cold-weather areas of the country,
thanks partly to our advanced quattro all-wheel-drive system. So we're
strong in Northeastern states such as New York and New Jersey. However,
we're also doing well on the West Coast in the Los Angeles area, but
also in Seattle and Portland on that coast. And in Miami because people
move from North to South.
Q.
What about Chicago with its rotten winter weather?
A. Chicago is our fourth largest U.S. market.
Q.
I'd guess that the addition of a revised 525-horsepower V-10 engine to
your hand-built R8 sports car, which was previously only sold with a
V-8, should enhance that car's attractiveness and enhance
Audi's overall image.
A. The R8 is a low-volume model with very advanced design and
construction, aimed at genuine sports car fans. Most order it with a
manual transmission. But Audi also sells high fuel economy "clean"
diesel-engine models in America and has replaced the V-8 in the sporty
S4 version of its redone A4 sedan with a more economical, supercharged
V-6.